At Haubett, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied, we offer a simple return and exchange policy.
1. Return & Exchange Window
You may request a return or exchange within 3 days from the date of delivery.
2. Eligibility for Returns & Exchanges
To be eligible for a return or exchange:
- The item must be unused, unwashed, and in its original condition.
- The product must have all original packaging intact.
- Tags must not be removed from the product.
- The item should not be damaged or altered.
We reserve the right to reject returns that do not meet these conditions.
3. Non-Returnable Items
The following items are not eligible for return or exchange:
- Items purchased on clearance or final sale.
- Gift cards (if applicable).
- Products that show signs of use or damage.
4. Return Process
To initiate a return or exchange:
- Email us at info@haubett.com with your order details.
- Our team will review and confirm your request.
- You will receive instructions for pickup or self-shipping.
5. Refunds
- Refunds will be processed after the product is received and inspected.
- The refund will be issued to your original payment method.
- It may take 5–10 business days for the refund to reflect.
6. Exchanges
- Exchanges are subject to product availability.
- If the requested item is unavailable, you may opt for a refund or store credit.
7. Shipping Charges
- Shipping charges are non-refundable.
- Return shipping costs may be borne by the customer unless the product received is defective or incorrect.
8. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos. We will arrange a replacement or full refund at no extra cost.
9. Contact Us
For any return or exchange queries, please contact:
Haubett
Email: info@haubett.com
Address: Faridabad, India
By placing an order with Haubett, you agree to this Returns & Exchange Policy.